Legal

Privacy Policy

Seven Blackbirds Ltd t/a Portal Vehicle Sourcing

How we collect, use and protect the information needed to handle vehicle sourcing enquiries, orders and website activity.

Portal standard

Clear data handling for business vehicle sourcing.

Independent vehicle sourcing for UK businesses, backed by direct confirmation before stock, pricing or funding assumptions are treated as final.

1. Who We Are

Seven Blackbirds Ltd trading as Portal Vehicle Sourcing ("Portal", "we", "us") is the data controller responsible for your personal data.

We provide independent vehicle sourcing services to UK businesses. This means we sit between you and the supplying dealer network to source, secure and deliver vehicles on your behalf.

If you have any questions about this policy or your data, contact orders@portalvehicles.co.uk.

2. What Information We Collect

We only collect information that's relevant to your enquiry, order, or use of our website.

This may include:

Contact and business details

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number

Enquiry and order details

  • Vehicle requirements
  • Preferences and specifications
  • Communication history

Technical data from website use

  • IP address
  • Browser type and device
  • Pages visited and interactions

We do not store payment card or financial account details.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Source and supply vehicles
  • Manage orders, delivery and communication
  • Introduce you to relevant third parties, including supplying dealers or finance partners where requested
  • Improve our website, service and user experience
  • Maintain internal records and compliance

Data use commitment

We do not sell, rent, or trade your data.

4. Who We Share Your Information With

Where necessary, we share your information with trusted third parties involved in delivering the service.

This may include:

  • Supplying dealers and vehicle providers to fulfil your order
  • Finance partners, only where finance is requested or introduced
  • Service providers and systems, including CRM, email, analytics and hosting
  • Professional advisers, including legal, accounting and compliance

Third-party handling

All third parties are required to handle your data securely and only for the intended purpose.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract, to provide our vehicle sourcing service
  • Legitimate interests, to operate and improve our business
  • Legal obligation, where required for compliance
  • Consent, for marketing communications and certain cookies

6. Marketing

We may contact you with relevant updates, offers or services.

You can opt out at any time by:

  • Clicking unsubscribe in emails
  • Replying to any message
  • Contacting us directly

Marketing basis

We will only send marketing where we have a lawful basis to do so.

7. Cookies

We use cookies to improve how our website works and how you experience it.

These may include:

  • Essential cookies, required for site functionality
  • Analytics cookies, to understand usage such as Google Analytics and PostHog. If you accept analytics cookies, PostHog records which pages you view, how far you scroll and where on a page you click or tap. It does not record what you type
  • Marketing cookies, to support advertising and retargeting

Cookie controls

You can control or disable cookies through your browser settings and via our cookie banner.

8. Data Retention

We only keep your data for as long as necessary.

This depends on:

  • The nature of your enquiry or order
  • Legal and accounting requirements
  • Ongoing business or support needs

Deletion and anonymisation

We securely delete or anonymise data when it is no longer required.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of your data
  • Lodge a complaint with the Information Commissioner's Office (ICO)

Exercising your rights

To exercise any of these rights, contact orders@portalvehicles.co.uk.

10. Data Security

We take data security seriously.

We use appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse.

Access to data is limited to those who need it to perform their role.

11. International Transfers

Some of our service providers may be based outside the UK.

Where this applies, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR requirements.

12. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for their content or privacy practices. You should review their policies separately.

13. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website and will take effect from the date of publication.

14. Contact

For any questions or requests relating to this policy or your data:

Seven Blackbirds Ltd trading as Portal Vehicle Sourcing

orders@portalvehicles.co.uk